Our skilled and passionate team, driven by a commitment to excellence, carefully manages relationships and collaborates with your clients to efficiently resolve settlements and payments.

Excellence is a moving target. We embrace that mindset to consistently advance, innovate, and lead the way via optimized processes, proprietary technology, and an engaged workforce. We continually evaluate and improve our methods using data-driven insights. Our in-house team develops customized analytics and software tailored to our operational needs, and yours. By combining artificial intelligence with a smart, well-trained workforce, we can confidently reassure customers that our service is not only highly professional, accurate and speedy, but also adheres to best global practices.

Our success-based fee ensures we only generate positive returns for you. By entrusting us with your overdue accounts, we transform your portfolio from a cost centre into a value centre. Our specialists, advisors, and associates work closely with your customers to solve their barriers to payment and prioritise your invoices and debts in their payment cycle.

Compliance and governance are built into everything we do. RM1 is ISO 27001:2022 certified, with strict controls to protect data, meet legal requirements, and align with client policies. Through audits, access controls, and ongoing training, we uphold the highest standards expected by Tier 1 and international banks. We earn trust through integrity, transparency, and full respect for the rules, every step of the way.

Your dedicated account manager serves as your single point of contact, fostering a seamless partnership that streamlines our operations to maximize support for you and your portfolio. We implement industry-leading best practices globally and provide comprehensive reports with actionable insights from our advanced data analytics team.

Our leadership is composed of highly experienced professionals who help secure RM1’s place as one of the region’s leading accounts receivable management partners.